Terms of Service
Effective Date: January 1, 2025
Last Updated: January 1, 2025
These Terms of Service govern your use of the Earth and Flow and The Wise Tea Sage websites and the purchase of our health supplements and herbal products.
Important: By accessing our websites or purchasing our products, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using our websites, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Product Information and Availability
- All products are food supplements, not medicines
- Product descriptions and images are for informational purposes
- We reserve the right to modify or discontinue products
- Prices are subject to change without notice
- Product availability may vary
3. Health Disclaimers
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Consult your healthcare provider before using any supplements
- Individual results may vary
- Not suitable for pregnant or nursing women without medical advice
- Keep out of reach of children
4. Ordering and Payment
- Orders are subject to acceptance and availability
- Payment is processed securely through PayPal
- Prices include VAT where applicable
- We reserve the right to refuse or cancel orders
- Order confirmation does not guarantee product availability
5. Shipping and Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss transfers upon delivery to carrier
- Additional charges may apply for remote locations
- We are not responsible for delays caused by customs or postal services
6. Returns and Refunds
- Returns accepted within 30 days of delivery
- Products must be unopened and in original packaging
- Customer responsible for return shipping costs
- Refunds processed within 14 days of receiving returned items
- Perishable items cannot be returned
7. Intellectual Property
- All website content is protected by copyright
- Trademarks and logos are our property
- Unauthorized use is prohibited
- User-generated content may be used by us
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with website operation
- Upload harmful or offensive content
- Violate any applicable laws or regulations
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.
10. Limitation of Liability
- We are not liable for indirect or consequential damages
- Our liability is limited to the purchase price of products
- We do not warrant uninterrupted website access
- Use of products is at your own risk
11. Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our products or violation of these terms.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.
15. Age Restriction
Our products are intended for adults 18 years and older. By purchasing, you confirm you meet this age requirement.
16. Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.